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Rockwood Solid Waste is a family owned and operated business that has been serving Gresham residents and its community for over 55 years.

Our Services

Residential Garbage Collection

Residential Services

Residential garbage collection

Commercial Services

Commercial Services

Commercial and industrial garbage collection

Trash Dropboxes

Other Services

Cleanup Containers / Drop Boxes

Privacy Statement


Rockwood Solid Waste is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Rockwood Solid Waste Web site and governs data collection and usage. By using the Rockwood Solid Waste website, you consent to the data practices described in this statement.

Collection of your Personal Information

Rockwood Solid Waste collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Rockwood Solid Waste also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Rockwood Solid Waste . This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Rockwood Solid Waste for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Rockwood Solid Waste Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Rockwood Solid Waste public message boards, this information may be collected and used by others. Note: Rockwood Solid Waste does not read any of your private online communications.

Rockwood Solid Waste encourages you to review the privacy statements of Web sites you choose to link to from Rockwood Solid Waste so that you can understand how those Web sites collect, use and share your information. Rockwood Solid Waste is not responsible for the privacy statements or other content on Web sites outside of the Rockwood Solid Waste and Rockwood Solid Waste family of Web sites.

Use of your Personal Information

Rockwood Solid Waste collects and uses your personal information to operate the Rockwood Solid Waste Web site and deliver the services you have requested. Rockwood Solid Waste also uses your personally identifiable information to inform you of other products or services available from Rockwood Solid Waste and its affiliates. Rockwood Solid Waste may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Rockwood Solid Waste does not sell, rent or lease its customer lists to third parties. Rockwood Solid Waste may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Rockwood Solid Waste may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Rockwood Solid Waste , and they are required to maintain the confidentiality of your information.

Rockwood Solid Waste does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Rockwood Solid Waste keeps track of the Web sites and pages our customers visit within Rockwood Solid Waste , in order to determine what Rockwood Solid Waste services are the most popular. This data is used to deliver customized content and advertising within Rockwood Solid Waste to customers whose behavior indicates that they are interested in a particular subject area.

Rockwood Solid Waste Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Rockwood Solid Waste or the site; (b) protect and defend the rights or property of Rockwood Solid Waste ; and, (c) act under exigent circumstances to protect the personal safety of users of Rockwood Solid Waste , or the public.

Use of Cookies

The Rockwood Solid Waste Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Rockwood Solid Waste pages, or register with Rockwood Solid Waste site or services, a cookie helps Rockwood Solid Waste to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Rockwood Solid Waste Web site, the information you previously provided can be retrieved, so you can easily use the Rockwood Solid Waste features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Rockwood Solid Waste services or Web sites you visit.

Security of your Personal Information

Rockwood Solid Waste secures your personal information from unauthorized access, use or disclosure. Rockwood Solid Waste secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Rockwood Solid Waste will occasionally update this Statement of Privacy to reflect company and customer feedback. Rockwood Solid Waste encourages you to periodically review this Statement to be informed of how Rockwood Solid Waste is protecting your information.

Contact Information

Rockwood Solid Waste welcomes your comments regarding this Statement of Privacy. If you believe that Rockwood Solid Waste has not adhered to this Statement, please contact Rockwood Solid Waste at john_burrows@infotoday.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.